5 out of 5 -
by Richard S.
on Jan 06, 2017 Bob Smith is a top notch Service manager, if I could rate him and RV World a 10 I would. Bob helped me when we were on our shake down cruise by walking me...
5 out of 5 -
by George E.
on Nov 13, 2016 Gwen is not on your drop-down list of employees, so I have to give her a "write-in" ballot, as a really great counterperson in the parts dept.
She spent t...
5 out of 5 -
by Ralph B.
on Feb 11, 2016 I recently bought a used 25 foot Terry travel trailer. From my first contact with the company until I rolled off the lot I was fully satisfied with everyon...
RV World provides Yuma residents and non-residents alike with unsurpassed excellence in sales, service and parts. Our business philosophy differs from most of our competition as we put a strong emphasis on customer service. We strive to make your experience at our dealership a positive and memorable one. Whether you are visiting for parts, sales or service, it is our goal to satisfy each and every customer, each and every time, without fail. This commitment to customer service and satisfaction has been one of our founding principles since Bill and Donalyn Green opened for business in 1991.
Bill Green is one of the pioneers of the RV industry. Bill started working in the RV industry in 1966 and in over 50 years in the industry, he has worked hand in hand with most RV manufacturers, suppliers and distributors. In 1991, Bill took his vast knowledge of the RV industry, left the San Diego area and opened a small 2 acre RV dealership here in Yuma. The plan was for Bill and his wife of 59 years Donalyn to sell trailers in the winter and semi-retire, enjoying their summers off. Word of RV World's philosophy of customer service excellence quickly spread via word of mouth, and the amount of referral and repeat business soon made it clear that semi retirement was not an option. Late in 1991 Bill and Donalyn's son, Mike joined the family business and helped his parents operate it. By 1996, the small 2 acre facility had expanded to 18 acres and there are currently over 60 year round, full time employees here at RV World. Most of the employees at RV World have worked here for over 10 years, and many as long as 20 years. Our service manager, Bob Smith, has been at RV World since its inception in 1991. Although the business has expanded, the small business philosophy remains the same and has led to many honors, awards and distinctions in the last 24 years.
RV World now maintains an inventory of over 400 new and used RVs, all at one location here in Yuma. RV World's award winning service and parts departments are open year round and capable of performing nearly any repair. Employees in parts, service and sales are factory trained and the training is both challenging and on going. As the RV Industry grows and changes, rest assured RV World will be here to help you every step of the way. If you are shopping for parts, in need of service or wish to purchase an RV, contact us today and discover for yourself the difference one dealer can make.
-Bill, Dona, and Mike Green
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